Tue, 05 Mar 2024 12:31:59 GMT

Call Center Agents
Soralakh Systems, Pakistan

Experience
2 Years
Salary
35,000 - 60,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Intermediate Graduate
Total Vacancies
4 Jobs
Posted on
Feb 7, 2024
Last Date
May 31, 2024
Location(s)

Job Description

We are looking for Call Center Agent for US based Telecom project.

To secure a job at our organization, you should be:

  • Highly proficient in English.
  • Have impeccable conversational and communication skills.
  • Have a can-do attitude.
  • Experience of Call Center Telecom ATT DTV XFINITY will be preferred.
  • Be willing to learn and grow.
  • Self-Motivated.
  • Be hardworking & punctual.

Experience:

  • Fresh with excellent English & Experience person can apply

Package:

  • Basics 35 - 60 + Uncapped Commissions + Daily & Weekly Incentives.


Shift Timing:

  • 08: PM - 05:00 AM (Night Shift)

Working Days:

  • Monday - Friday

Job Specification

Communication Skills:

Clear and articulate verbal communication.

Active listening to understand customer needs.

Politeness and professional phone etiquette.

Ability to explain technical details in simple terms.

Sales Skills:

Persuasion and convincing abilities.

Upselling and cross-selling techniques.

Building rapport with customers to establish trust.

Handling objections effectively.

Product Knowledge:

In-depth knowledge of internet and cable services offered.

Understanding of various plans, packages, and pricing structures.

Keeping up-to-date with new products and services.

Customer Service:

Patience and empathy in dealing with customer concerns.

Problem-solving skills to address issues promptly.

Follow-up and resolution of customer inquiries.

Time Management:

Efficiently managing call time while providing quality service.

Prioritizing tasks to meet sales targets and quotas.

Patience and empathy in dealing with customer concerns.

Problem-solving skills to address issues promptly.

Follow-up and resolution of customer inquiries.

Job Rewards and Benefits

Communication

Soralakh Systems

Internet - Karachi, Pakistan
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