Team Lead
Retroit Consultancy, Pakistan
Job Description
We are currently seeking a highly qualified and experienced individual to join our team as a Team Lead for Call Center Agents. If you have a proven track record of leadership, excellent communication skills, and the ability to motivate and inspire team members, we want to hear from you.
Responsibilities:
- Lead and oversee a team of 9-10 members, providing guidance and support.
- Set clear goals and objectives, and monitor team performance.
- Foster a collaborative and productive work environment.
- Coordinate with other departments to ensure seamless operations.
- Drive team performance and achieve targets.
We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are ready to take on this leadership role and contribute to our success, please submit your updated resume and cover letter to . We look forward to reviewing your application.
Job Specification
Key Requirements:
- Demonstrated leadership experience in Call Center Industry
- Strong communication and interpersonal skills.
- Ability to effectively lead and manage a team.
- In-depth knowledge of BPO/ Telecommunication industry is a plus.