Key Clients Executive
Forza Voila, Pakistan

Client Relationship Management:

• Develop and maintain strong, trusting relationships with key clients to understand their business goals, objectives, and marketing needs.
• Act as the main point of contact between the marketing agency and the client, ensuring clear communication and prompt resolution of issues.
• Regularly engage with clients to assess satisfaction levels, gather feedback, and identify opportunities for improvement in services.

Strategic Account Planning:

• Collaborate with clients to understand their overall business strategy and align marketing efforts to support and enhance their goals.
• Create and execute strategic account plans, outlining marketing initiatives, campaigns, and milestones to achieve client objectives.
• Analyze market trends and competitor activities to provide strategic insights and recommendations for optimizing the client's marketing strategy.

Campaign Management and Optimization:

• Oversee the planning, development, and execution of marketing campaigns, ensuring they align with the client's brand and objectives.
• Monitor campaign performance, analyze key metrics, and provide insights to optimize and enhance future marketing initiatives.
• Collaborate with internal teams such as creative, media, and analytics to ensure seamless execution of campaigns and deliverables.

Financial Management:

• Manage the financial aspects of client accounts, including budgeting, invoicing, and forecasting.
• Work closely with the finance team to ensure accurate and timely billing, and resolve any financial discrepancies or issues.
• Provide clients with regular updates on budget utilization, ROI, and the overall financial health of their marketing investments.

Cross-Functional Collaboration:

• Foster collaboration and communication between internal teams to ensure the successful delivery of services to clients.
• Work closely with other departments such as creative, digital, and analytics to leverage specialized expertise and deliver integrated marketing solutions.
• Act as a liaison between clients and internal teams, facilitating effective communication and addressing any challenges or opportunities that arise.

To excel in this role, candidates should possess the following skills and qualifications:

1. Bachelor's degree in Marketing or a related field.
2. Strong knowledge of digital marketing strategies and current industry trends.
3. Excellent communication and presentation skills, both written and verbal.
4. Proven ability to build and maintain client relationships.
5. Strong analytical and problem-solving skills.
6. Detail-oriented with exceptional organizational and time management abilities.

Job Rewards and Benefits