· Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. · Direct visitors by maintaining employee and department directories; giving instructions. · Maintains security by following procedures; monitoring logbook. · Maintains telecommunication system by following manufacturer's instructions for house phone and console operation. · Maintains safe and clean reception area by complying with procedures, rules, and regulations. · Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. · Contributes to team effort by accomplishing related results as needed.