Team Lead - Call Center
ZNZ Communications, Pakistan
Experience
2 Years
Salary
100,000 - 125,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's degree in relevant field or equivalent experience
Total Vacancies
1 Job
Posted on
Mar 18, 2024
Last Date
Jun 18, 2024
Location(s)
Job Description
Job Description: Team Lead - Call Center at ZNZ Communications
Responsibilities:
1. Lead and supervise a team of call center representatives
2. Ensure high quality customer service and resolution of customer issues
3. Monitor team performance and provide constructive feedback
4. Train and onboard new team members
5. Develop and implement strategies to improve team efficiency and productivity
Job Specification
1. Minimum 2 years of experience in a call center environment
2. Strong leadership and communication skills
3. Ability to multitask and prioritize in a fast-paced environment
4. Proficiency in Microsoft Office and call center software
5. Problem-solving and conflict resolution skills
Job Rewards and Benefits
Communication
Sports and Entertainment
More Jobs like this Job
ZNZ Communications
Information Technology and Services - Lahore, Pakistan
© Copyright 2004-2024 Mustakbil.com Pakistan's No 1 Jobs Site, All Right Reserved.