Call Center Agents
ZNZ Communications, Pakistan

Job Description: Call Center Agent at ZNZ Communications

Responsibilities:

• Handle inbound and outbound calls professionally and efficiently.
• Provide excellent customer service and resolve customer issues.
• Follow communication scripts and guidelines.
• Meet and exceed productivity and quality targets.

1. Minimum of 2 years experience in a call center environment.
2. Strong communication and interpersonal skills.
3. Ability to multi-task and work in a fast-paced environment.
4. Proficiency in computer skills and CRM software.
5. Knowledge of IT and services industry.

Job Rewards and Benefits