Customer Support Representative
GE Solutions, Pakistan
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelors
Total Vacancies
1 Job
Posted on
Mar 19, 2024
Last Date
Apr 18, 2024
Location(s)
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Job Specification
- Excellent Verbal and Written Skills
- Fluency in speaking with neutral accent preferred
- Active listening and prompt responding
- Problem solving skills
Job Rewards and Benefits
Health Insurance
Incentive Bonus
Leaves
Medical
Transport
Information Technology and Services - Karachi, Pakistan