AR / Billing Executive
DOW Billing Solutions (Pvt.) Ltd., Pakistan

• Managing health insurance claims follow-up with insurance companies and patients.
• Managing claims denials and appeals processes.
• Keep informed of all the changes in rules and regulations in insurance carriers
• Check different updates related to Govt. and Commercial insurances
• Allocation of different work to team when needed
• Interact with customers to resolve outstanding issues
• Research and resolve payment discrepancies
• Maintain accounts receivable customer files and records
• Assist with month-end closing
• Maintains accurate documentation within the revenue cycle management system of actions taken to resolve outstanding balances.
• Utilizes payer websites for effective follow up and claim rebills.
• Utilizes payer provider telephone centers for assistance in claim follow up.
• Ability to read and explain the Explanation of Benefits

• Minimum Bachelor’s degree required
• 1+ year of Accounts Receivable Representative experience
• Participate in proactive team efforts to achieve departmental and company goals
• Knowledge of third party billing policies, regulations, etc.
• Solid problem solving skills
• Exceptional interpersonal skills
• Excellent communication skills (written and verbal)
• Strong attention to detail
• Highly organized
• Able to multitask efficiently and effectively
• Knowledge of general accounting principles
• Knowledge of accounts receivable
• Good verbal and written communication skills
• Organizational skills
• Information management
• Problem analysis and problem solving skills
• Stress tolerance
• Customer service skills
• Proficient in relevant computer software

Job Rewards and Benefits