· Managing health insurance claims follow-up with insurance companies and patients.
· Managing claims denials and appeals processes.
· Keep informed of all the changes in rules and regulations in insurance carriers
· Check different updates related to Govt. and Commercial insurances
· Interact with customers to resolve outstanding issues
· Research and resolve payment discrepancies
· Maintain accounts receivable customer files and records
· Assist with month-end closing
· Maintains accurate documentation within the revenue cycle management system of actions taken to resolve outstanding balances.
· Utilizes payer websites for effective follow up and claim rebills.
· Utilizes payer provider telephone centers for assistance in claim follow up.
· Ability to read and explain the Explanation of Benefits/Electronic Remittance Advice
· Minimum Bachelor’s degree required
· 1+ years of medical billing experience
· Participate in proactive team efforts to achieve departmental and company goals
· Knowledge of third party billing policies, regulations, etc.
· Excellent communication skills (written and verbal)
· Able to multitask efficiently and effectively
· Knowledge of general accounting principles
· Good verbal and written communication skills
· Problem analysis and problem solving skills