Telesales Agent (UK Dialling)
SAFA Worldwide Specs Pvt. Ltd., Pakistan

Key responsibilities:

• Call prospective customers in the UK to generate leads for a suite of products
• Have a clear understanding of the products, in order to optimise sales pitch
• Identify cross selling opportunities and upsell
• Answer customer questions, and objections in a concise manner
• Maintain database with accurate and up to date customer and prospect details
• Maintain and improve results by adhering to the script, assigned targets, standards, guidelines and recommended improved procedures.
• Contribute to the team performance by sharing and implementing best practice ideas
• Have a good understanding of the industry, competitors and legal requirements

To be considered for this role, you should demonstrate:

• Previous international telesales experience essential (MINIMUM 1 YEARS EXPERIENCE IN A CALL CENTRE)
• Money motivate and target driven
• Customer service experience essential
• A very good level of English both written and orally
• Excellent telephone manner
• Strong team player
• Excellent communication and listening skills
• A polite and friendly manner
• Lots of initiative
• A positive attitude
• The ability to think on your feet
• Financial industry experience preferred but not essential
• Be self-motivated and have a hard working, can-do attitude

SALARY – 25,000 to 30,000 Basic (based on experience) and a monthly performance based bonus scheme.

Job Rewards and Benefits