Customer Care Representative Job in Pakistan
ARCO , Pakistan

Experience
1 Year
Salary
15,000 - 25,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Bachelors
Total Vacancies
3 Jobs
Posted on
Dec 5, 2016
Last Date
Jan 5, 2017
Location(s)

Job Description

Currently, we are looking for Customer Communication Executive for one of our client based in USA, Candidate must be fluent in English (spoken & listening).

Preference will be given to candidates having Call Center experience or IELTS (6.5+), whereas possessing American accent will be add-on.

Good career progression level!

Requirements:

Minimum Bachelors (14 Years)

01+ year's call center experience or in any other related domain

Exceptional engagement and communication skills.

Fluent in English

Ability to participate in overall customer satisfaction.

Ability to engage with customers via different channels such as chat, call and emails as per requirement.

Duties:

Customer Communication (chat, phone and email), resolving customer issues, handle and escalate queries.

Calling to assigned customers.

Other duties assigned by management.

Job Specification

Candidate should be absolutely fluent in English having neutral or American accent.

Candidate should have two plus years of call center experience.

Good knowledge of Computer troubleshooting.

Candidate who is US/UK returned is a plus.

Preference will be given to IT/Business graduates.

Candidate should have ability to communicate effectively and professionally with all levels of management and clients.

ARCO

Information Technology and Services - Lahore, Pakistan
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