Agricultural Officer Team Lead Bakhabar Kissan
Switch Communication , Pakistan

Bakhabar Kissan Platform provides services at multiple interfaces i.e. IVR, Helpline, SMS, Application & Website, candidate deployed for this position will be required to master:

1. Timely, accurate and proactive updation of Agricultural content on all the mentioned interfaces
2. Raise alarms to management and provide and follow up and rectification of the emerging issues/challenges
3. Daily, Weekly & Monthly Reporting & Analysis of the entire Bakhabar Kissan(BKK) platform (all the above mentioned interfaces)
4. Also prepare Adhoc reports and presentations with regards to the platform
5. Standardize information across all channels
6. Lead a team of agricultural specialists handling:
   1. Farmers’ queries on helpline
   2. Acquiring Mandi & Market Rates and updating on the respective BKK interfaces
   3. Catering to dynamic requirements of farmers and the agricultural BKK stake holders etc
7. Take appropriate measure to conduct Quality Assurance & ensure Quality Control of the content provided at the interfaces as well as Adhoc & regular reports
8. Documentation (both regular and legal) covering but not limited to:
   • Technical Agreements/Contracts with Vendors & Partners
   • Financial Agreements with Vendors & Partners
   • Development and processing of MoU’s
   • Keen follow up & processing of the above & other needed documentation

1. The candidate should be innovative, and should be able to add value to BKK service as a whole.
2. Should work proactively across all domains and all allocated & need based tasks.
3. Should be a team player
4. Should have strong leadership skills
5. Should have excellent interpersonal skills

REQUIRED PRESENTATION SKILLS

1. Should be proficient in Urdu & English (Multi-lingual resource will be preferred)
2. Should be able to communicate proficiently while handling a crowd of audience
3. Excellent presentation & content development skills

Job Rewards and Benefits