Customer Support Manager For UK Based Client
Cutting Edge BPO, Pakistan

NOTE we are looking for the only Candidates with UK Calling experience.

Our Agents are responsible for a variety of different calls including
Handling inbound customer service calls
Processing inbound sales calls
Taking inbound or placing outbound collections calls
Answering technical support inquiries via incoming calls, chat or email.
Demonstrates excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues.
Performs other duties as assigned.

Requirements
Previous Call Center or Customer Service experience required.
Ability to develop rapport and demonstrate a caring attitude.
Excellent data entry and internet navigation skills.
Clear, distinct oral and written communication skills.
Must be detail oriented.
Dynamic interpersonal and judgment skills.
Professional demeanor and dependable work ethic.
Ability to work in a fast paced environment and multi task.

Job Rewards and Benefits