Customer Service And Call Center Job in Pakistan Infinite Solutions Bpo , Pakistan

Experience
< 1 Year
Salary
18,000 - 35,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Matriculation to Graduation
Total Vacancies
12 Jobs
Posted on
Jan 24, 2019
Last Date
May 30, 2019
Location(s)

Job Description

Here at Infinite Solutions BPO, we are a leading company in our industry in the CSA area. We are hiring experienced and fresh Customer Service Representative to join our existing top-notch team. If you're a hard-working professional or non-professional, Infinite Solutions BPO is a great place to grow your career. You'll be glad you applied here.

Job Specification

Responsibilities:

  • Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
  • Document all inquires, requests, resolutions, and follow-up tasks
  • Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines
  • Display a courteous and empathetic attitude to all customers
  • Perform research to answer customer inquiries and requests
  • Grow existing customer accounts through exceptional customer service and effective sales techniques
  • Meet quantitative performance metrics as outlined
  • Keep customer accounts current by updating databases during calls

Qualifications:

  • High school diploma or general education degree (GED) required
  • Experience working with inbound and outbound calls, customer retention, and inside sales preferred
  • Excellent interpersonal and communication skills
  • Comfortable working in a high volume role
  • Demonstrated ability to prioritize tasks and manage time efficiently
  • Basic computer skills in various software and web-based applications
Jobs like this job:
Customer Service And Call Center Jobs in Lahore Pakistan
Jobs in Infinite Solutions Bpo

Infinite Solutions Bpo

Information Technology and Services - Lahore, Pakistan
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