Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Take and process accurate information.
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Experience as telesales representative or other sales/customer service role will be preferred
Ability to learn about products and services and describe/explain them to prospects
Good knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints