Telesales Representative
Infinite Solutions, Pakistan

We are hiring experienced and fresh candidates for our USA campaign.

Responsibilities:

• Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion.
• Document all inquires, requests, resolutions, and follow-up tasks.
• Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines.
• Display a courteous and empathetic attitude to all customers.
• Perform research to answer customer inquiries and requests.
• Grow existing customer accounts through exceptional customer service and effective sales techniques.
• Meet quantitative performance metrics as outlined.
• Keep customer accounts current by updating databases during calls.

Shift Timings:

9pm to 6am

Language Required:

English

Job Types:

Full-time, Contract

Salary:

Rs18,000.00 to Rs40,000.00 /month

Requirements :

• fluent in English.
• Strong phone and verbal communication skills along with active listening .
• Should be target oriented, hardworking and punctual

Job Rewards and Benefits