Chat Support Executive - Domestic
ibex, Pakistan

Prompt chat & email response to customers
Provide real-time support
Document each customer’s question or problem as well as the resulting answer or solution
Email coordination with customers
Escalating to relevant team(s) internally and/or externally

Bachelors or above
Age limit: 18-30
Good communication (verbal & written)
Proficiency with MS Office particularly MS Excel
Flexibility
Customer-centric attitude
Adaptability

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