Experience
2 Years
Salary
25,000 - 50,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
High School Diploma
Total Vacancies
12 Jobs
Posted on
Jul 3, 2020
Last Date
Oct 2, 2020
Location(s)
Job Description
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Identify and assess customers’ needs to achieve satisfaction
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Job Specification
- Must be able to speak English Fluently.
- High school diploma, general education degree or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
- 1st Shift Timing 4pm to 12am
- 2nd Shift Timing 10pm to 6am
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