Call Center Agent Job Responsibilities:
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems..
Accomplishes sales and organization mission by completing related results as needed.
Able to work night shift
Call Center Agent Qualifications / Skills:
Verbal communication/fluent in english
Energetic and work orientation
Data entry skills
Customer focus
Customer service/Care
Professionalism
Multi-tasking
Education, Experience, and Licensing Requirements:
University/college degree is an asset.
Experience should be 2 years to the relevant field