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Investigating and planning the most appropriate route for a shipment, taking into account the perishable or hazardous nature of goods, cost, transit time and security
Arranging appropriate packing, taking into account the climate, terrain, weight, cost and nature of goods and also the delivery and warehousing of goods at their final destination
Negotiating contracts, transportation and handling costs
Obtaining, checking and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with other countries' regulations and fiscal regimes
Offering consolidation services by air, sea and road, ensuring cost-effective and secure solutions to small shippers who have insufficient cargo to require their own dedicated units
Arranging insurance and assisting the client in the event of a claim
Offering tailored IT solutions and electronic data interchange (EDI) connections
Arranging payment of freight and other charges or collection of payment on behalf of the client
Utilising e-commerce, internet technology and satellite systems to enable real-time tracking of goods
Arranging air transport for urgent and high-value freight and managing the risk door-to-door
Acting as broker in customs negotiations worldwide to guide the freight efficiently through complex procedures
Dealing with special arrangements for transporting delicate cargoes, such as livestock, food and medical supplies
Drranging courier and specialist hand-carry services
Maintaining communication and control through all phases of the journey, including the production of management reports and statistical and unit-cost analysis
Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight.
Communication skills, as you'll be liaising with a variety of people
Clarity in communication, as major problems could arise through inaccuracies
Organisational and planning skills
Teamwork, tact and good interpersonal skills
Sensitivity to culture and religion
Good geographical knowledge
Sound industry knowledge
Flexibility and the ability to adapt to changing circumstances
Problem-solving ability, particularly when working under pressure
Accuracy and attention to detail
Numeracy and computer literacy.