Technical Support Officer- Web Hosting Job in Pakistan Webtechnos , Pakistan Job

Experience
1 Year
Salary
11,000 - 15,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
BCS or MCS
Total Vacancies
2 Jobs
Posted on
Mar 7, 2011
Last Date
Mar 15, 2011
Location(s)

Job Description

Webtechnos.net a Leading Web Hosting Company requires the services of Technical Support Officers & Information Officer to provide client support and technical issue resolution via E-Mail, Phone& Live chat. Candidates (Male/Female) must have BCS (Computer Sciences) degree and should have - Web Hosting Linux & Windows - Telephonic Support - Live Chat Support & MSN - Email Support Helpdesk - Must cable to perform multi tasking at one time. - Good Listener, Soft Spoken and Positive Attitude Towards Learning

Job Specification

Candidates should have: - Knowledge of Web Hosting, Domain Registration and Customer Support of Web hosting - Knowledge of programming languages ASP, PHP, .NET, HTML etc to fix customers coding issues - Windows & Linux Server Securities & Red Hat Linux - Able to resolve customer issues quickly - Excellent Writing and Communication Skills - Knowledge of WHM & Plesk & Permissions - Quick Problem Solver - Capable to work in pressure - Able to promptly answer support related email, phone calls, chats - Talking clients through a series of actions over the telephone - Ability to prioritizing and managing several open cases at one time - Ability to read, write, analyze and apply technical support procedures - Ability to effectively present information and respond to questions - Able to work independently and efficiently - Self motivated, detail-oriented and organized - Be centered on customer service, consistency, and excellent communication (oral and written), interpersonal, organizational, and presentation skills.
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Webtechnos

Information Technology and Services - Lahore, Pakistan
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