Inbound Chat Support
Ibex Dynamics, Pakistan

Employment Type
Inbound Chat Support & Calls
Full-time
Morning Shift 10:30am To 7pm
Night Shift 8:30pm To 5am
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Salary

• Your Salary Depends on your skills , Experience , Education & Interview
• Your Bonuses are Between Min 50k to Max 300k ( Depends On your Targets Acheived )

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 years' of relevant work experience
• Minimum Atleast Intermediate to Maximum
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Requirment

• Candidate must have completed his/her matric & intermediate.
• Graduated & Masters candidate with good experience will also be in list of preference.
• Candidate who will come with 1 year experience in customer care services will be highly recommended.
• Candidate knows how to handle client on call or through text messages.
• Candidate with 1 year CALL CENTER experience will also recommended.
• Candidate must have a good team work ability to hold him/her self in different task a sign by team leader or team head.
• Candidate must be good in linguistic languages.
• Preference language will be ENGLISH.
• Candidate must know who keep his/her good attitude with co-workers.
• Candidate must have good sense of humor to understand the rules of market.

Note

• AT INTERVIEW TIME PLEASE BRING FOLLOWING DOCUMENTS ALONG WITH YOU
• CV in hard copy.
• - Your original CNIC.

MS OFFICE

MS EXCEL

GOOD TYPING SPEED

FLUENT ENGLISH

MULTI TALENTED

GOOD LISTENING

PUNCTUAL

SMARTWORKER

Job Rewards and Benefits