Customer Service Representative - CSR For USA/UK Campaigns
AA Technology, Pakistan

We are looking for passionate and hardworking individuals (CSR/AGENTS) having strong communication skills and fluency in spoken English for our business.

A candidate will be responsible for:

• Managing incoming calls, chats and emails from clients.
• Generating sales inquiries through calls, custom quote request forms, chats and emails.
• Assessing customer’s needs and coordinating with estimation team to make sure customer receives price quotation in time.
• Periodic follow-ups to convert inquiries into sales.
• Handle customer complaints, provide appropriate solutions and alternatives within the company guidelines and production capabilities.
• Keep records of customer inquiries, interactions, special requests, artwork and other files.
• Coordinating with design team to make artwork changes requested by customer.

CANDIDATES HAVING FLUENCY IN ENGLISH WILL BE PREFERRED!

Job timing is 8 pm to 5 am with Saturday and Sunday off. A good sales commission will also be paid on Sales along with fixed salary. Fresh candidate including students can also apply with confidence.

Candidate should have strong communication skills in Writing and spoken english.Candidate should have influencing and negotiation skills to motivate and convince the clients.

Job Rewards and Benefits