Tele Sales Represantative
Brainspan Bpo, Pakistan

(1) Describe the product benefits and any special offers.
(2)Give advice about how these may benefit customers personally.
(3)Persuade customers to accept a trial period or a visit from a sales representative.
(4)Gather and document information about the customer.
(5)Enter your notes into a computer, including dates for follow up calls.
(6)Take orders and arrange for delivery and bills to be sent.

(1)Excellent communication and listening skills
(2)A polite, confident and friendly manner
Initiative
(3)Confidence using computers
(4)To enjoy working with customers and building relationships.
(5)A positive attitude.
(6)Flexibility and quick thinking.
(7)Perseverance and the ability to respect customers' answers.
(8)Good knowledge about all the company's products and services.
(9)To be well-organised and thorough, even under pressure.
(10)To enjoy working within a target-driven team environment.
(11)To understand and comply with the legislation relating to direct marketing.