Telesales Representative
OceanTech Global BPO, Pakistan
Job Description
Shift Timing: 07:00 PM till 04:00 AM
Salary: RS 40,000.00 - RS 50,000.00 per month
We are looking for a well-spoken sales representative to be responsible for soliciting sales and donations over the telephone.
A successful sales representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.
Responsibilities:
• Handel in-bound and out-bound calls.
• Manage and resolve customer complaints.
• Identify and escalate priority issues.
• Document all pertinent customer information and conversations into CRM system.
• Follow communication procedures, guidelines, and policies.
• Negotiating with customers and making sales.
Job Specification
Requirements and skills:
• Minimum 1-year of proven experience as telesales representative.
• Proven track record of successfully meeting sales quota preferably over the phone.
• Good knowledge of relevant computer programs (e.g., CRM software).
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent knowledge of English.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to address issues and complaints.