Job Description
Works collaboratively with the Key Accounts to expand range of product solutions and brings new ideas.
Holds regular meetings and business reviews with contacts.
Influences Marketing, Product Development and others to dedicate resources to the account.
Works with Marketing to create promotions for account to build sales.
Help Key Accounts management to execute on new products and promotions.
Controls costs and increases profitability. negotiates pricing and promotions effectively.
Manages customer agreement , consistent process, policy and administration.
contacts.
Influences Marketing, Product Development and others to dedicate resources to the account.
Works with Marketing to create promotions for account to build sales.
Help Key Accounts management to execute on new products and promotions.
Controls costs and increases profitability; negotiates pricing and promotions effectively.
Manages customer agreement with consistent process, policy and administration.
Job Specification
A key account manager should analyze and determine the most important account in an organization at any one time.
He/she should determines the most crucial needs of these key customers and carries them out to ensure that they receive first-class customer care and service.
He/She should come up with a strategy to manage the account and setting objectives about the account management.
He /she should interact and communicate with the client on a regular basis to determine changing tastes and preferences.
He/She carries out continuous market analysis and research on the dynamics of the account.
He/she should come up with a pricing structure for the client.
He/She should manage conflicts and come up with effective negotiation and sales strategies.
He/she should conduct account reviews.