Call Center Representative
Anyphones, Pakistan

The Call Center Representative manages customer service inquiries by providing accurate information, resolving customer issues, and following up as necessary. This includes taking inbound calls and answering customer inquiries by explaining products and services.

Responsibilities:

• Greeting customers with a friendly voice and promptly addressing their needs
• Taking inbound calls from customers
• Escalating calls to a supervisor or manager when needed
• Answering customer inquiries by explaining products and services
• Following up with customers as necessary to ensure satisfaction

These skills include:

- Customer service

- Ability to stay calm in stressful situations

- Good communication skills

Job Rewards and Benefits