Job Description
The role of Customer Services Representatives (CSR) involves building and maintaining our marketing prospect database. The Customer Services Representatives (CSR) is to aid in the execution of marketing campaigns by generating key contacts for products specific lists. The role involves obtaining and expanding contact details for potential clients and verifying contact information of existing clients. CSR are required to work closely with the Marketing and Sale Teams to deliver product specific research.
Job Specification
Essential skills and attributes required:
-Proficient, articulate with well accented English pronunciation along with the basic requirements for good diction, Grammar and Sentence structures.
-A confident and clear telephone manner
-Can do attitude and strong work ethic
-Typing and data entry skills in excess of 20 words a minute
-Primary knowledge of using computers and the internet research is mandatory
-Spelling, accuracy and attention to detail
-Self-motivated, detail-oriented and organized
-Punctuality and Being on time is requisite
Your duties include:
-Conduct name and job title research of executives in major companies across United Kingdom and Europe, gathering relevant information from the Phone, internet, publications, relevant market data.
-In this role you cant be afraid of answering or picking up the phone and spending 2/2.5 hours on the phone each day.
-Conduct fact finding telephone calls to prospective companies, and potential sources in the market to identify key personnel
-Ensure the quality and accuracy of all information in and placed onto the company database
-Liaise closely with the Sales, Marketing and Production teams to ensure timely submission of data at the right quality
-Present and record information in a timely and organized way
-Maintain and update records on the database
-Attend topic briefings from Managers on research requirements
-Prior experience in Database research/Data Entry/Call Center experience will be highly regarded.
If you believe you MEET THE ABOVE CRITERIA, send a brief cover letter explaining why, along with your CV
If you thrive in a high energy, fast paced environment and feel you have the drive, skills and marketing ability to join our high performance marketing team
-Additives Over time Paid and Complimentary lunches at premises
Note: Candidate must be based in Lahore.