Technical / Customer Support Officer
Eworld (Pvt) Limited, Pakistan

World has been providing Internet services to residential and business customers in Karachi since 2001. As a customer-centric company, eWorld places great emphasize on after-sale support and service.

Job positions are open for Technical support officers and Technical support Interns.

The person will be responsible to handle technical and other telephonic queries. In addition, the person will also be responsible for maintaining/troubleshooting LAN as well as monitoring of the company's ISP network.

Qualified individuals must have a bachelor’s degree in computer science and relevant experience in computer networking, hardware and software troubleshooting. Excellent communication & customer handling skills are needed for this job. Experience in telephonic support or any commercial dealings will be a plus.

As the company provides round the clock technical/customer support services, the person will be required to work in any of the three shifts as rotated by the company. Interested candidates may apply to Jobs@eworld.net.pk with must use Technical/customer support job opening for email subject.

Listening Patience is must. Problem Solving capabilities. Humble & Courteous attitude. Knowledge of different Operating Systems. Ability to guide through troubleshooting on phone for the hardware & software problems of Internet users / clients.