Junior Application Support Engineer
ChimpGroup, Pakistan

What You'll be Doing:

• Analysis, investigation and trouble-shooting of software and system functionality, integrations, product feature-function and adoption issues
• Creation and development of SQL scripts and other custom software processes
• Perform simple product installations – providing a pathway into professional services or hosted consulting, pre-sales, engineering, product management and more
• Write knowledge-base documentation and assist with expansion of our self-service portal and customer happiness by helping to develop of top-notch training modules and videos
• Provide insights that will be used to improve existing solutions and plan those of our next generation
• Collaboration with other teams and departments to assist with quicker issue identification and resolution and to provide them with customer insights that aid in development of bug fixes, new product functionality and features

What are we looking for?

• 01 years+ relevant industry experience or demonstrated capability in a similar role
• Experience developing with Java
• Experience with Spring frameworks and / or Spring Boot
• Experience with SQL databases and SQL programming language
• Ideally have experience using ORMs such as hibernate
• Be comfortable using JavaScript, HTML, and CSS
• Be comfortable learning other new languages
• Have an awareness of common software design patterns
• Understanding of full Software Development Lifecycle
• Working knowledge of SQL and relational database
• Self-motivated problem solver
• Excellent written communication skills in English proficiency of the English language at business level
• Be excited about enhancing your UI and UX skills
• Computer Science degree or equivalent required

Your Background/Previous Roles May Include:

Junior Full Stack Developer, Junior Web Applications Developer, Junior Java Developer, Junior Software Developer, Mid Software Developer, Graduate Java Developer

Job Rewards and Benefits