Job Description
The role`s main focus with be to ensure the smooth running of the company`s IT infrastructure and the support of its internal clients along with the hardware and software involved.
* Administration of in-house software;
* Desktop support and troubleshooting in Windows 7 and Windows XP environments;
* Support for deployed printers, scanners and other peripherals across the network;
* Support for remote working arrangements through Microsoft Terminal Services;
* Responsibility for maintaining a comprehensive asset register and warranty database;
Job Specification
* Knowledge of Windows based operating systems and troubleshooting common problems;
* Understanding of network infrastructure and technology;
* Understanding of computer hardware and peripherals;
* Strong communication skills and the capability to deal firmly with external support contractors to ensure levels of service are attained at all times;
* Excellent organisation and time management skills