Call Center Agents
Zag, Pakistan

Obtains client information by answering telephone calls, interviewing clients, verifying information
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing
Informs clients by explaining procedures, answering questions, providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
Updates job knowledge by studying new product descriptions
Accomplishes sales and organization mission by completing related results as needed

Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking