WORK EXPERIENCE
Multinet Pakistan Pvt Ltd. Feb 2018 - Sept 2018
Senior Executive Revenue Assurance
Leading overall FSI (Financial Service Institutions) invoicing (major and minor both) Reconciliations and payment follow ups
Looking after customer queries regarding invoicing also providing them timely debit/credit notes in order to avoid ambiguities
‘StormFiber - CyberNet (Lakson Group Of Companies) Aug 2014-Feb 2018
Team Lead Telesales:
Leading the telesales team of Stormfiber to generate new sales and manage existing clients.
Successfully completing the assigned targets for bringing new business since last 2 years.
Counsel and advice team members effective ways to increase the sales.
Ensure a daily report of customer complaints, revenue and customers onboard is published Managing queries of billing i.e. Payment Insurance, Tax
CyberNet - Lakson Group of Companies May 2013July 2014
Revenue Assurance Executive
Sybrid (MC Donald’s) - Lakson Group Of Companies April 2012-April 2013
Customer Service Executive
EDUCATION
Executive MBA 2016-Continue
Institute of Business Management
7th Semester with CGPA 3.37
SKILLS
Multi Lingual : English, Urdu,
MS Office: Proficient in MS Word, MS Windows, SAP (Initial Level), UBUNTU, Libre Office, Data Base Management Software in an MIS, internet browsing etc.
CORE COMPETENCIES
Strong interpersonal skills
Comprehensive communication skills
Excellent analytical, critical thinking, and strategic skills
Establishing effective operating policies, lean initiatives and processes
Ability of handling critical issues
Strong negotiation and budgeting skills
Change management