SCS, STS, MCSA, MCP and MS certified IT Professional. Able to design and implement Microsoft, Symantec and veritas Technologies and has extensive experience in information technology.
Adept at analyzing a problem and quickly developing a solution and developing ways to track customer/Management satisfaction.
Specializes in VMware ESXi, Hyper-V, Citrix Xen-Server, AD 2008/2012, DNS, DHCP, SCCM, Symantec DLP, Symantec Encryption server, Symantec Endpoint Encryption, Veritas Netbackup, Backup Exec, DLO, Data Insight, Switches, Routers and cost effective solution design.
Currently working as an IT Support Engineer in LMKT, deployed in United Energy Pakistan formerly, British Petroleum (BP), Pakistan Limited.
1. Managing and maintaining Windows Server 2008 Active Directory.
02. Responsible for Audio and video Conferencing.
3. Responsible and managing Application server.
4. Escalate IT issues to the IT Manager where necessary
5. Responsible for managing backups and tape rotation.
6. Diagnose and resolve technical issues.
7. Undertake small to medium-sized IT projects as instructed by the IT Manager.
8. Provide desktop and server support.
9. Ensuring security and upgrades are applied and kept up to date on desktops and laptops.
10. Microsoft Endpoint protection all desktops and laptops.
11. Setting up new users and disabling expired accounts.
Other
1. Prepare documents, minutes of meeting and correspondence.
2. Perform basic administrative support duties as required to meet specific operational objectives.
3. Perform miscellaneous job-related duties as assigned by the IT Manager.
4. Provide assistance as required to the IT Manager.
5. Provide assistance and support to colleagues in IT-related matters
6. Ensure that a high level of customer service and support is provided to all internal and external customers
Symantec Certified Professional. Having certification in Symantec DLP
Microsoft certified solution associate.
Netbackup certified Engineer