I am an experienced professional with 7 years of diverse experience in the field of IT, specializing in network administration, desktop support, and system support. My background includes a Network Administrator certification from Skill Development Council, and I have worked for reputed organizations such as JS Bank, Artistic Fabric & Garment Industries Pvt Ltd, and Applegreenllc.
As a Desktop Support Officer in JS Bank, I provided outstanding support to end-users and ensured that the IT systems were running efficiently. My time at Artistic Fabric & Garment Industries Pvt Ltd as a System Support Officer was spent managing the company's network infrastructure, providing troubleshooting support to end-users, and ensuring that the company's data was secure. As an I.T Assistant at Applegreenllc, I supported end-users and IT systems, ensuring they were running efficiently.
Currently, I hold the position of Asst. Network Administrator at Call Courier Pvt Ltd, where I am responsible for managing the company's network infrastructure, providing technical support to end-users, and ensuring that the IT systems are working efficiently.
My skills include CCTV installation and troubleshooting, computer hardware, networking, and system support. I am an enthusiastic and versatile team player with a strong track record of delivering quality results while maintaining high standards of work.
As an Assistant Network Administrator at Call Courier Pvt Ltd, I have been responsible for providing network support to various departments within the organization. My key responsibilities include troubleshooting network issues, configuring and maintaining network hardware and software, ensuring system security and data backup, and providing technical support to end users.
I have participated in network expansion projects, including installing new hardware and software, configuring network switches, and implementing network upgrades.
Overall, my experience in network administration has allowed me to develop a strong understanding of network infrastructure and security best practices, as well as effective communication and collaboration skills.
Working on a day to Day quires of users, providing full user Support on Remotely Manage IT infrastructures LAN, WAN, and routers. Network designing/deployment installation of Windows, Hardware procurement as per organization need. Provides software/hardware support in South region including warehouse facility and Express Centers/regional office, Liaison vendors for Purchasing CCTV setup also responsible for day-to-day IT-related Tasks and resolving daily issues which are faced by staff such as computer hardware, software, systems, networks, printers, and barcode scanners. thermalprinters and other logistics operation-related devices. Managing service SLAs from different I.T vendors e.g. ISP, hardware support/ software support.
erforming/Providing Level 1 IT operations, which are assigned through a help desk system mostly resolving via Remotely, such as Installing and configuring computers, software, systems, networks, printers, and scanners, Monitoring and maintaining computer systems and networks, responding promptly to service issues and requests, providing technical support across the company, troubleshootingsystem and network problems and diagnosing and solving software or hardware faults.
Installing and configuring computer hardware, software, systems, networks, printers, and scanners, Monitoring and maintaining computer systems and networks, Responding in a timely manner to service issues and requests, Providing technical support across the company, taking backup of Servers on a scheduled basis, setting up accounts for new users, Troubleshooting system and network problems and diagnosing and solving software or hardware faults, Testing new technology, Possibly training more junior staff members, Planning and undertaking scheduled maintenance upgrades, setting up accounts for staff, managing stocks of equipment, consumables, and other supplies & dealing with vendors to purchase equipment.
Monitor and maintain the computer systems and networks of the office & Computer Lab systems,Conduct Final & mid-term exam of Virtual University of Pakistan.Purchase IT Equipment for institute.Lookafter the CCTV setup.
Responsible for the smooth running of computer systems,Troubleshooting system and network problems and diagnosing and solving software or hardware faults. Supporting the roll outs of new applications. Setting up new user’s accounts and profiles and dealing with password issues, working continuously on a task until completion. Prioritizing and managing many open cases at one time. Establish a good working relationship with user’s and professionals is a part of a duty, such as software developers, for testing and evaluating new technology. Planning and undertaking scheduled maintenance upgrades, setting up accounts for staff, managing stocks of equipment, consumables and other supplies
Performing day by day IT related task,also Install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person.
Generate and maintain assorted reports of company in daily basis.
Responsible for the smooth running of computer systems, Monitor and maintain the computer systems and networks of the organisation,also Install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems.
worked as a Computer Hardware, Network Support provider & C.C.T.V. installation & Maintenance provider.
worked as a Computer Hardware, Network Support provider and C.C.T.V installation & Maintenance. provider
I hold a CCNA (R) certification obtained in April 2023 from Online Karachi. This demonstrates my comprehensive knowledge of networking fundamentals with emphasis on details of IP addressing, network protocols, LAN and WAN switching technologies, routing concepts, and network security fundamentals. The certification confirms my ability to install, configure, troubleshoot, and manage any Cisco network. Furthermore, it recognizes my skills in analyzing network traffic for fault isolation and application performance optimizations. This certification also provides evidence of my dedication to continuous learning and development of the latest technologies which helps me stay ahead in my field of work and contributed to my professional growth.