Currently, having almost 8+ years of experience in the IT sector.
Experience of managing projects based on both Agile and Waterfall methodologies.
Skilled in MS Project which not only includes creating a detailed project plan, but also how to keep track of resources, budgeting, timelines etc.
ITIL and SAP certified in Materials Management, having almost 3 years of experience in SAP ERP implementations as a Consultant and as an instructor.
Skilled in SAP MM module which includes end to end implementation as well as documentation of the Business Blueprint processes. Have good knowledge and configuration skills in the module, while having good analytical, interpersonal and communication skills.
Experience of implementing SAP Device Management Module (DM) in SAP IS-U.
Knowledge of other SAP modules such as Warehouse Management (WM), Sales and Distribution (SD) and Finance (FI).
· Job description includes managing end to end implementation of voice (Avaya) and data solutions
· Project implementation of VoIP, IVR and call centre solution
· Responsible for preparing and managing project plan and monitor day to day activities.
· Plan resources and ensure their on-site availability.
· Responsibility includes finalizing the customers’ requirements and defining the SOPs and SOW of the projects.
· Working closely with Operations and PS team to ensure the delivery of in-house developed products (software) in a timely fashion.
· Conducting Knowledge transfer, UAT and training sessions.
· Currently working on projects which includes Standard Chartered, Faysal Bank, Habib Bank, United Bank, Schneider Electric and PAC Kamra.