Hands on Experience as a network engineer with several years experience troubleshooting, monitoring, managing, testing, network operations center, client support, customer support, help desk, and sales engineering. Proven ability to define requirements, analyze business process, and make recommendations. Coordinates and troubleshoots all aspects of network functionality including performance, efficiency, speed, redundancy and resiliency. Communicate effectively with clients and vendors for project management.
Meeting with clients to determine requirements;
Working with clients to define the scope of a project;
Planning timescales and the resources needed;
System administration of Dell servers 2950 series and HP Proliant DL 380 G6.
Managing and implementation of Hyper-V 2008 R2.
As PERN North Zone Team Leader for Islamabad responsible for survey & coordination with different PTCL departments for circuit connectivity.
Serving as a senior escalation point for severe network failures, troubleshooting complex Routing issues and conducting failure reviews.
Providing BGP complex Policy support to the multi-homed customers and taking up prefix black- holing and other propagation issues with Tier 1 upstreams (Level 3,Cogent, Telecom Italia, STIX and others).
To configure and monitor SLA probes across the network to ensure committed QoS for delay sensitive C4/C5 services.
Collaboration with equipment vendors for opening the TAC cases, and in time RMA of the faulty parts.
Mentor and train Level 2 and Level 3 Support engineers with a team buildup approach.
Performance and Alarm Monitoring using CA-Spectrum, SolarWind,Syslog , PRTG, MRTG and CACTI based management tools.
Worked as a shift in-charge in 24/7 Network Operation Center, and managed the configuration, monitoring and trouble-shoot of National MPLS Backbone network.
Providing technical assistance to corporate data customers and solving their routing and packet loss issues.
Initiating testing procedures with transmission wing, for the localization and removal of media faults in SDH, DWDM and DXX circuits.
Coordination with APNIC for the allocation of IP address blocks and creation of Route objects for PTCL owned prefixes.
Managing DMZ LAN of the IP Operation department and maintaining MRTG, DNS, pix firewall and
TACACS servers.
Responsible for the Operation & Maintenance of Ground Communication Equipment Of INTELSAT Standard –A Earth Station, including IDR Modems, TCM IDR Modems, Up Converters, Down Converters, Responsible for Operation & Maintenance of Backhaul Transmission Systems, including 155 Mb/s SDH Digital Microwave Radio System, 140 Mb/s PDH Optical Fiber System.
Maintenance of DRS (DMR-2000).
Gazimagusa
As PERN North Zone Team Leader for Islamabad responsible for survey & coordination with different PTCL departments for circuit connectivity.