- Provide support to both daily express and ExpressTv users.
- Troubleshooting issues related to Domain, ISA, LAN and WAN link.
- Troubleshooting of WAN network between expresss Eleven stations.
- Troubleshooting of DSL and ISDN.
Provide support to end user on a variety of issues. Identifies, researches and resolve technical problems. Respond to telephone calls, email and personal requests for technical support.
•Supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN.