Highly motivated and results-driven professional with an MBA in Marketing from Liverpool John Moores University, UK. With less than one year of experience, I possess a strong educational background and a strong work ethic, ready to contribute to the growth and success of an organization.
During my time as a Regular Internee with Bank of Khyber, I gained valuable experience in customer service and finance. I was responsible for assisting customers with their banking needs, ensuring accurate and efficient transactions, and developing strong relationships with clients. This experience helped me develop strong communication and interpersonal skills, as well as a keen eye for detail and accuracy.
Currently, I am working as a Customer Care Representative with Mobilink, where I have been able to further refine my customer service skills. I am responsible for resolving customer inquiries and complaints, providing accurate information about our products and services, and ensuring customer satisfaction. My ability to handle difficult situations with professionalism and empathy has been recognized by both colleagues and customers alike.
Throughout my academic and professional career, I have demonstrated a strong ability to adapt and learn quickly in new environments. I am a proactive problem solver and take pride in exceeding customer expectations. With a strong commitment to excellence and a passion for providing exceptional service, I am confident in my ability to contribute positively to any organization.
As I continue to gain experience and develop my skills, I am eager to take on new challenges and expand my knowledge in the field of customer service and marketing.