To obtain a position in your esteemed organization under the command of highly trained professionals to contribute my knowledge and skills for the advancement of the company while studying and making myself grow with the company.
• Providing system and network-related solutions for an organization's information technology assets.
• Maintaining multiple VMware servers(20+ Physical & Virtual), ensuring all servers are patched in accordance with corporate guidelines, and resolving help desk tickets using Bitrix24.
• Upgrading and maintaining hardware, operating systems, servers, and networks,
• Working with exceptional problem-solving abilities and communication skills.
Business: The Your One-Stop Studio for all your Post-Production Services.
PECHS & Gulshan Campus, Karachi.
• Maintain essential IT operations, including data, wireless communications, mobile technology, telephony, operating systems, security tools, applications, servers, email systems, laptops, desktops, software and hardware.
• Trouble-shoots and solves problemsrelated to hardware, software&network problems, also train employees on both software, hardware & provide technical support to end user.
• Monitoring/ Coordinate with 2 ISP's with 7 Connectionsfor hassle free Internet.
• Supervising on-demand CBEs (Computer Base Exams) of ACCA conducting by British Council Pakistan in the Computer Lab consisting of 50 PCs with 2 Servers.
• Handle business-critical IT tasks and systems administration.
• Monitors Network utilization & performance, implements procedures for Network optimization, reliability & availability.
• Build long term relationships with outside vendors for IT related products and services.
• Inventory management of all IT assets(includes hardware & software), having 100+ nodes including 5 Servers.
Business: The Al-Hamd Academy was established in 1998, at Karachi, to provide education in the discipline of Professional Accounting i.e. CA & ACCA, with time added more disciplines like CIMA, BBA, MBA, CMA (USA) etc.
Zamzama Commercial Lane #6, Phase V DHA, Karachi.
• Working knowledge of fundamental operations of relevant software, hardware and other IT related equipment’s.
• Strong knowledge of Windows 7, 8, 10, MS Office & other necessary Software's.
• Diagnose/ Troubleshoot & resolve technical issues, also providing help desk support to end user (30+ nodes).
• Setting up and installing/ configuring new laptops & desktops.
• Monitoring/ Coordinate with 4 ISP'sfor hassle free Internet & Cisco VOIP Phone support.
• Network Analysis& Employee Performance/ System Monitoring Software Implentation.
• Inventory management of all IT assets(includes hardware & software)
Business: Grand Insight is an IT company specializing in the business development outsourcing sector & pioneer of E-Commerce Service Provider mainly in Auto-Parts, OEM & After-Market Parts Industry within the Region.
KHI-Central, F.B Area, Main Rashid Minhas Road, Opp. Saghir Centre, Karachi.
• I am a professional business and data analyst with a foundation in data mining, statistics and computer science, accustomed to processing large and complex data sets with programming language Software such as PL/SQL Developer & through MS Access/ Excel (Advance), with Oracle based company software.
• Participated in account level and project level Process improvement initiatives. • Actively contributed to the design, development and testing of an innovative Project Management GATES application that helped projects stay on track.
• Build & Designed On-Route Shipment vs. Incomplete/Remaining Dashboard on Excel (Data Live Monitoring linked to Server Database through PL/SQL interpreter Software), & other Project Wise Dashboards.
• Also involved in Application monitoring and batch job processing, testing, debugging and bug fixing.
• Led a team of 10 (CR’s) for a data analysisreport of Mega Calling Activity Project which involved verification of Courier shipment delivery to the Customer’s. • Designed/ Created different kinds of report (HHD Utilization On Route, Undelivered/Missing, COD Report & Project Wise Reports).
• Conducting Audit for all Departments on Yearly basis & in Mega Projects.
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• IT Related advice/ guidance/ full support to DP Team for Running smooth & secured operational working of 60+ nodes in Window/ Linux environment including Server.
Business: TCS is Pakistan's largest Express, Logistics and Supply Chain Company, providing domestic and international express services to consumers, corporate, SMEs and households alike with pickups and deliveries crossing over 100 million shipments annually
Records data by operating data entry equipment; coding information; resolving processing problems.
Prepares source data for entry by opening and sorting mail; verifying and logging receipt of data; obtaining missing data.
Protects organization's value by keeping information confidential.
Accomplishes department and organization mission by completing related results as needed.
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Installing & configuring operating & security systems and applications/VPN/VNC/Team Viewer/ Hardware Installation.
Implementing & Managing Home Directories/ File Sharing/ Data storage & Backup system management.
Maintaining & monitoring network, mail & other online services.
Troubleshooting of PC’s, Printers and Network. Implementing IT related SOP’s.
Handling IT infrastructure with 60 plus nodes in Windows/ Linux environment.
Coordinate with IT Dept (H.O) for smooth operations.
Inventory management of all IT assets (includes hardware & software)
Supervise/ Operate IT-Helpdesk Management System (an online application for managing routing task/ projects)
Train & Assist to the office employees in compilation of office documents (ERP, PL/SQL, Word, & Excel etc.)
Any other task assigned by the management.
Accounting, Statistics, Business Communication, Business Law & Economics Development