Solutions-driven Business Analyst with experience of leading cross-functional teams in the development, documentation and delivery of process innovations driving the attainment of business goals. Capable of identifying and implementing the QA processes throughout the project management process. Aiming to utilize my strong communication skills and analytical ability to achieve the goals of the company
worked with Onlinist-Dubai as a System Analyst Consultant for CRM & ERP Projects, my role was to prepare System Design Diagrams, Workflows, Usecases and prepare complete documentation i.e. System Manual, RFP and User Manuals for the projects.
worked as a Project Manager ( Homebased) with Wagner International, online consultancy agencies in the translation services wing, my key role was project planning, budgeting, resource management, project tracking, QA and monitoring activities to minimize any potential issue.
as a Business Analyst/ Technical Writer in the Software Development and Maintenance Department. Responsible to document and analyse all the changes, updations, modifications in all the kinds of the technical documents covering the scenarios in the form of usecases of in-house developed softwares and outsourced software ( Oracle Based ERP). I am also responsible of performing internal QA, conduct User Acceptance Testing and Staff Training on the software applications.
working as a PR Manager (Homebased) with Smartlation, an online translation agency, my key role is resource management, project tracking, QA and monitoring activities. Also responsible for building relationship with the all the stakeholders i.e Translators and Customers for good reputation of the company.
worked with Zarai Taraqiati Bank Ltd Head Office, Islamabad User & System Profile Management Department as Application Administrator / head User Management Unit. My key role was to manage the User profiles and parameterization/ customization of all systems/ applications and define their roles and rights accordingly and training of staff on the software applications and core banking