An Accomplished HR Professional with 08 years of working experience in transactional as well as transformational HR of Banking (Commercial / Islamic / Microfinance) & Telecom / IT Industry.
During the entire Professional Career, I have Developed & Deployed below-mentioned Tools thus leading to a Result Driven HR based on Data Driven approach:
Ø Recruitment.
Ø HR Planning & Budgeting.
Ø Behavioral Assessment.
Ø Employee Engagement Framework.
Ø Competency Matrix.
Ø Talent Management & Succession Planning.
Ø Staff Standardization.
Ø Branch Categorization (Microfinance Bank).
Ø Customer Experience.
Ø Career Counselling.
Above stated tools successfully enabled me to deliver the following:
Ø Alignment of HR Strategy with Business Model.
Ø Human Capital Forecasting for next 05 Years.
Ø Onboarding of Right Talent for the Right Job.
Ø Talent Retention & Succession Planning.
Ø Paradigm Shift in Organizational Culture.
Ø Highly Engaged Workforce.
Ø Excellent Customer Experience Journey.
Ø Real Time HR Analytics & Matrices.
I am conscientious, energetic and self-driven professional who loves to accept challenges in a multitasking environment therefore, looking to consolidate my experience as Head HR of a reputable Organization, which would allow me to build on my current level of understanding whilst being able to utilize my existing experience for the benefit of the organization.
Scope of Responsibilities:
Heading HR at Regional Level & responsible for entire employment journey of an employee along-with taking New Initiatives, Strategic Transition & Workforce Rationalization.
Scope of Responsibilities:
ü Responsible for conducting training sessions for new joiners as well as existing employees.
ü Responsible for aligning HR Strategy with Organizational & Business Strategy.
ü Responsible for designing & implementing Talent Acquisition Frameworks.
ü Responsible for employer branding by practicing modern techniques such as campus drives, participating in job fairs, conducting awareness sessions for fresh graduates.
ü Coordination with head hunters in order to maintain a pool of high profile professionals.
ü Responsible for revamping of system by designing modern templates of documents such as Offer Letter, Evaluation Tools, job portal, etc.
ü Responsible for Head Count Planning & Forecasting based on business growth, employee turnover & business expansion.
ü Responsible for reducing the employee turnover & attrition rate through employee engagement techniques.
ü Responsible for attracting a high quality workforce in order to bridge the gap of future leaders through succession planning.
ü Responsible for ensuring & promoting employee centric workplace by educating the staff about workplace ethics & code of conduct.
ü Responsible for Policy revamping & implementation.
ü Responsible for strategy implementation, control & compliance.
Achievements:
ü Developed & deployed Planning tool of Branch Categorization; based on ABC study which resulted in systematic approach towards manpower planning across the network.
ü Launched Annual Internship plan across the network to ensure continuous supply of HR.
ü Transformed conventional business to data driven business by providing strategic support to all functions.
ü Developed HR Strategy for next 05 years in line with business functions.
ü Developed objective KPI’s for business staff in order to reduce biased rating in performance appraisal.
ü Reduced waste by designing efficient recruitment process.
ü Deployment of Recruitment Portal.
ü Developed & launched a Recruitment Strategy of the Bank which helped in execution of smooth process.
ü Formulated policy documents & career paths for different positions in the bank.
ü Revamped Regional & Branch Structure of the entire Bank.
ü Reduced employee turnover rate by developing & launching a career path for sales force of the bank, which helped in reducing the turnover rate from 27% to 12%.
ü Increased joining ratio from 42% to 95% by streamlining the post & pre-hiring documentation process as per SBP regulations.
ü Launched “Have Your Say” session” under the flag of Employee Engagement.
Arranged focus groups of sales force in order to sell out new career path and also carried out training sessions across the network and launched it successfully.
Scope and Responsibilities:
ü Determining Human Resource needs for entire Bank in order to keep the Bank’s mission on track.
ü Formulation of Policy & Procedures of Recruitment & Selection.
ü Successful Human Resource Planning as per Business expansion plan & resignations across the bank.
ü Strategic formulation for smooth hiring & joining in order to attain quality resource.
ü Supporting line managers in preparing job descriptions and person specifications.
ü Preparation of Job Advertisements for Newspapers & Web Portal.
ü Hiring of MTO Batch along with criteria formulation for their hiring & placement.
ü Short listing of potential candidates.
ü Prepare and conduct written tests.
ü Conducting Initial Interviews & Scheduling final Interviews.
ü Prepare annual Budgeting of the Bank with liaison of other departments / divisions.
ü Review of Recruitment & Selection Policy.
ü Present Office Notes & Salary Break-up’s to CEO / President for approval.
ü Maintains and updates the recruitment filing system which is of a confidential nature.
ü Handling bulk Data Bases & Recruitment MIS.
ü Handling promotions of entire bank by criteria formulation & execution.
ü Leading a team of 03 employees & 02 internees.
Achievements:
ü Launched & executed the idea of outsourced hiring, which curtailed the hiring budget up to PKR 9.0 million/year.
ü Reduced the average TAT of recruitment process from 60 days to just 14 days with in a 01 month.
ü Uplifted the joining ratio from meager 31% to 93% in just 04 months ever highest in BOP’s history.
ü Designed & Developed Recruitment MIS of the Bank which helped in quantifying the performance of my team.
ü Designed & Developed Web Portal of the Bank for receiving online applications / CV’s.
ü Developed SOP’s for recruitment & selection.
ü Revamped Agriculture Credit segment of the bank
Due to excellent performance & extra miles, management awarded me around 133% salary rise with in a span of almost 3 years along with absorption into a regular cadre & promotion.