I am an outgoing, dynamic and a focused professional who has a relentless drive to deliver more than just results. As a true hands on leader, I am not afraid to jump in and assist wherever i am needed, and will do everything I can to deliver results that will contribute to the overall mission and success of a business.
I possess an analytical and expedient approach to problem solving which always results in a win/win resolution for all parties. I have the self assurance that enables goals to be achieved, and I am constantly looking to introduce new products and services that will meet the needs of tomorrow's global travelers.
• REPORTING TO THE CEO
• RESPONSIBLE FOR DEVELOPING,IMPLEMENTING AND EXECUTING STRATEGIC MARKETING PLANS FOR AN ENTIRE ORGANIZATION IN ORDER TO ATTRACT POTENTIAL CUSTOMERS AND RETAIN EXISTING ONES.
• MANAGING AND COODINATING MARKETING AND CREATIVE STAFF, LEADING MARKET RESEARCH EFFORTS TO UNCOVER THE VIABILITY OF CURRENT AND EXISTING SERVICES
• RESPONSIBLE FOR WORKING WITH EXECUTIVES TO DETERMINE BUDGETS AND TARGETS, AND THEY ARE OFTEN CHARGED WITH DEVELOPING PRICING STRATEGIES FOR PRODUCTS AND SERVICES.
. Marketing and Selling of Projects.
.Maintain clients.
. Solving complaints and Issues of existing Clients.
. Recovery of installments from clients
. PMS : OnQ
. Responsible for Guest Services of Hotel
. Assisting OM in resolving guest complaints concerning the Front Office
. Performed the essentials (check Ins/ Check out etc)
. Nominated employee of the month (may 2017)
# Front Office
# Sales and Marketing.
# Food and Beverages.
# House Keeping.
# Banquet.
# PMS : Milestone Professional
# Manage all are of operation, including on the spot decision making, supporting the staff, full interaction with the guests, ensuring guests needs and enforcing standards of personal performance.
#Managing, Assessing nd recruiting staff.
#Monitoring purchasing, storage, cooking, preparations , handling and serving of all food and beverage products.
#Hygienic environment.
#Ensure highest quality levels of product hospitality.
# Customer Dealing.
# Sims Replacement.
# MNP Sims.
# Stock Handling.
# Correspondence with Head Office.
# System Management.
# Record Keeping.
# Post Paid Sims Creation.
# Prepaid Sims and Easyload Sales (Prepaid)
# Forms Managemen
Graduate Diploma (UK), Hospitality Administration/Management, 2013 - 2014
Activities and Societies: Gulf Food Exhibition United Arab Emirates (U.A.E)
Bachelor of Science (BSc), Hospitality Administration/Management, 2013 - 2013