WE are the voice of the enterprise to its customers and the channel through which the customers speak their wants and needs to the corporation. The challenge is not just in responding to the customer and taking the appropriate action promptly and efficiently, it is also in enhancing the brand and building customer loyalty and it is becoming more and more in capturing and analyzing the data in every interaction. AME have complex infrastructure in which numerous systems and human resources affect almost every activity and transaction. WE strive to optimize the performance of their people, process and technology in order to deliver an exceptional and differentiated customer experience. AME has heavily invested in each of the three elements of this trilogy People, Process and Technology. Because we understand the importance of each element and because we have the experience to put them to work in harmony, we are able to offer our clients a full spectrum of multilingual Call Center solutions and services, targeted to meet the needs of global organizations.