Since established in 2013 we have been serving successfully in Appointment scheduling & Telecom sectors, which are our core businesses, especially for US, Canada, Japan & Australia with creation to an assemblage of customers. As per the present era requirement, & in order to focus on the right business path we offer highly effectual BPO services; both inbound and outbound. Our solutions include international Quality, Sales Delivery, Leads Technology, IT Infrastructure – based upon Market Research, all of which are specially designed for your business. We have an absolute cluster place to run a team of outsourcing professionals
Call Center Services
To enhance the sales volume within a time period, call center services are hired. Call Center solutions are products and services that solve the specific need for customer relationship management. A call center solution is often a total package like unified communications or turnkey product, such as an outsourced call center. Flex Source provides all these through our comprehensive IT infrastructure.
Non-Voice Customer Support
Non-voice customer support services ideally designed for online businesses in which customers are being served by instant web support services, live chat and email or sometimes by using social media platforms. With Our Center, it’s not difficult to keep up with incoming inquires over all communication channels. We bring you latest marketing techniques to reach your customers so that you don’t miss out any potential customer coming from any side to your online store.
In-House Activities are not the primary functions of an organization but these are necessary to have a smooth & sustain infrastructure. Since our inception, we have been providing an entire facilitation process to facilitate our reps & entertain any project.