Business Connect

Business Connect is leading in delivering stellar customer experiences in the call center and BPO industry. It is now one of the leading inbound call center and BPO solutions providers in Pakistan, offering a comprehensive suite of outsourced voice-enabled customer care call center services, outbound and lead generation, back-office, portfolio management and IT solutions to organizations from MENA region.

We are a highly dynamic, structured organization ensuring consistency and quality in all business aspects. Our highly trained people, from all nationalities, are our key to excellence; striving for one unified goal – excellence without compromise.

Best Value Call Center Pricing

Get valuable ROI with the help of our skilled agents and hands-on leaders. We take pride in the value we bring to our clients. It's a fact we are the best value call center for SMEs ever.

Custom-Fit Infrastructure

We ensure your agents are equipped with the most efficient technology and conducive facilities. Resulting to better customer service.

Value Generating Onboarding

We integrate a proactive approach in preparing the onboarding of your campaign to guarantee success. Give us a few weeks to make it happen for you.

Faster Customer Support

We use top-of-the-line technology to increase the accuracy & efficiency of our telemarketers when making calls. While we integrate with commercial to bespoke CRMs to take calls.

24/7 Call Center Solutions

Our efficient and strategic call center shifting procedures ensure that we can cater to businesses from different time zones.

Quality-Assurance-Monitoring

Our dedicated quality assurance team regularly checks call quality and agent performance.