Key Responsibilities (Functional Competencies)
- Serve as the visitor’s first point of contact.
- Monitor and record visitor activity and maintain vigilance over access to the premises.
- Schedule and coordinate appointments, meetings, and conference room reservations.
- Assist with administrative tasks such as data entry, filing, and maintaining records.
- Collaborate with various departments to facilitate effective communication and coordination.
- Redirect phone calls to the appropriate department and take down messages.
- Manage the flow of incoming and outgoing deliveries, ensuring their proper distribution to the respective recipients.
- Oversee cash management, invoicing procedures, and data input.
Behavioral Competencies
- Professional demeanor and decorum
- Good Verbal & Communication Skills
- Customer Focused
- Active listener and problem solver