Receptionist / Telephone Operator
Institute of Business Management, Pakistan

• To perform administrative and coordination tasks.
• Provide information to visitors, students and others coming in contact and answer phone calls.
• Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.
• Operate telephone switchboard answer, screen or forward calls by providing information and taking messages and deliver the same to person concerned in a timely manner.
• To receive calls and divert as per the request of caller.
• Greet person coming in contract, and direct or escort them to specific destination.
• To note down the message, any kind of complain and convey to the concern person.
• To maintain the extension list on the system from time to time.
• Receiving and sorting daily mail/deliveries/couriers.
• Answering, Screening and forwarding incoming phone calls while providing basic information when needed.
• File and maintain records of telephone/ courier and enter it in register for record keeping.

• • Good telephone manners
  • Team member
  • Punctual and professional attitude
  • Good communication skills
  • Good time management skills
  • Reliable with good initiative

Technical Competencies :

• Knowledge of Operating PABX and Console.
• Working knowledge of MS Office.

Job Rewards and Benefits