Job Description
To look after the front desk and perform tasks advised by Admin.
This position is responsible for the professional and efficient managing of visitors, consumers, telephone calls and messages, as well as a variety of clerical duties that support consumer services, information and referral and the operation and presentation of a professional office.
Job Specification
Ensures knowledge of staff whereabouts and maintains accurate and complete sign-in/sign-out procedures for on-site staff and consumers.
• Notifies supervisors, within 30 minutes of daily start time, regarding staff absences/delays.
• Promptly, accurately, professionally and courteously receives 100% of all telephone calls and visitors.
• Promptly, accurately, professionally and courteously assesses 100% of received calls/inquiries and directs and/or records and relays messages.
• Adept at using all features of the telephone system and voice mail.
• When on duty, ensures the reception station is staffed 100% of the time.
• Maintains knowledge of current postal regulations and services frequently used by the organization.
• Prepares and processes 100% of outgoing mail to include: accurate weighing; coding; sorting; affixing postage; properly addressing; and preparing certified/overnight/return receipt mail. As directed, timely delivers mail to post office.
• Opens and legibly and appropriately stamps, as applicable, delivered mail and sorts into appropriate folders for distribution.
• Signs for deliveries when necessary and notifies recipients.
• Prints monthly report from postage system at the end of the last workday of the month and submits report to designated individual.
• Ensures postage system is operational and keeps supervisor and fiscal informed of postage needs.
• Performs routine office tasks necessary for the operation and presentation of a professional office as observed by the supervisor.
• Assists in other duties as needed and directed.
Administration support as and when required
Minimum graduate with good communication skills , fluent English , confident and able to handle given tasks independently.
Job Rewards and Benefits
Gratuity
Health Insurance
Leaves
Life Insurance
Medical