Inbound Customer Service Agent
Apparel Globe, Pakistan
Job Description
Apparel Globe is a fashion and retailer based in newyork. Apparel Globe has been selling apparel all over United states for over 4 years. Apparel Globe is committed to provide its customers with the best customer service. Our unique combination of capabilities, technology and experience will provide you with the optimal experience and results.
Apparel Globe is a fashion and retail company located in the heart of New York that sells clothes on their website as well as on amazon. We have been in business for over 4 years and have approximately 30 employees actively working in different departments. We are currently looking for individuals that are interested in Inbound Customer Service Agent roles. In this position you will be:
• Providing informational services for customers inquiries and complaints
Maintaining a professional and courteous demeanor while attempting to troubleshoot and resolve issues and concerns
• Documenting and updating customer records in a timely and accurate manner
• Maintaining a knowledge base of evolving services
• Please note: this is a customer service position and not a sales or telemarketing position
• Bilingual Positions are also available (English-Spanish) Paid training is provided all programs.
We are located in bahria town phase 8 Near bahria town Head office.
These are long term growth inspiring opportunities including advancement into other positions.
Job Specification
Strong communication skills both verbal and written Excellent listening skills
A clear speaking voice
Sound understanding of computer navigation
Ability to accurately record information /enter data in a computer application
Previous experience in customer service